Orders are shipped Monday through Friday, except on major holiday. Ready to ship orders will be shipped within 1-2 business days, and all other orders normally ship within 3-5 days unless otherwises noted.
All orders are shipped via USPS first class or Priority, unless otherwise requested. UPS and FedEx can be utilized upon request. Please note, that international orders require custom fees that are the responsibility of the buyer.
RETURNS AND EXCHANGES
We love what we do and we want you to love your items. Returns and exchanges of unused merchandies will be accepted up to 14 days upon receipt. Customer is responsible for shipping expenses unless item if flawed. If you are interested in return or exchange, contact us through the contact form, so that we may work with you to accommodate you as much as possible.
Dogs come in all sizes. We're here to help you find the best fit for your furry friend - here are a few tips:
- Each product page has a size guide to help determine the best fit.
- Always measure and provide them for the best fit - measure TWICE and order ONCE !
- If you're still not sure, send us a note, or contact us via email and we'll provide the best advise with your details, measurements, and a picture is always welcome!